FAQ

An appointment is recommended so you don't have to wait. Our walk-in policy is on the prices page. You can use the online form to book.

Bring your ID, reference photos for your ear styling, and information about any allergies or medication you take. If you are under 18, your parent's or guardian's ID is also required.

Yes. Getting pierced on an empty stomach can make you dizzy; have a light meal before you come.

Short delays are fine; with longer delays the appointment may be shortened or rescheduled. Policy details are on the prices page.

Yes. You can cancel or change it free of charge up to the stated time before. Any prepayment is handled according to the cancellation terms.

You can bring one companion to your appointment. Details are on the prices page.

The piercing itself takes a few seconds. Including preparation, marking, choosing jewelry and aftercare instructions, the total time can be 15–45 minutes.

Yes, but for healing and sleeping comfort it's best to limit the number and spread your plan over time. Your piercer will decide after looking at your ear.

Pain varies from person to person. Most people feel a brief sting in the lobe and a more noticeable pressure in cartilage. The procedure takes a few seconds.

Check with the studio before taking any medication on your own; some medicines can increase bleeding. Numbing creams are not recommended.

No. Alcohol increases bleeding and affects healing. Avoid alcohol before your appointment.

No. If you are ill or have a fever, please reschedule.

In general, new piercings are not recommended during pregnancy and breastfeeding. Consult your doctor.

Tell your piercer during the appointment; they will go at a calm pace. Sitting down and breathing deeply helps.

Yes. The sound as the needle passes through cartilage is normal.

Wash your hands, spray sterile 0.9% saline, and pat dry with a clean paper towel. Don't twist the jewelry.

As needed; once or twice a day is enough for most people. If your piercer recommended a different routine, follow that.

No. Twisting tears the tissue and drags crust into the piercing.

No. They irritate the tissue and slow down healing.

No. Its additives can cause irritation. Use only additive-free sterile saline.

Yes. Don't leave shampoo or soap residue on the piercing, and pat dry with a clean paper towel afterwards.

During healing, avoid pools, hot tubs, lakes and the sea.

Yes, but shower and clean the piercing right after sweating. Be careful with contact sports.

Don't sleep on it; use a travel (donut) pillow for ear piercings. Use a clean pillowcase.

Keep makeup and skincare products away from the piercing. Clean gently in the evening.

Not until the piercing is fully healed. Do the first change with your piercer; timing depends on the spot.

Replacing the longer starter bar with a shorter one once the swelling has gone down. Your piercer decides the timing.

About 6–8 weeks.

About 3–6 months; it can take longer for some people.

About 6–12 months.

About 4–6 months.

About 2–3 months; longer for some people.

About 6–12 months.

Not always. The inner tissue matures later. Have it checked before changing jewelry.

Yes. Light yellowish crust is lymph fluid. Soften it with saline and let it come off on its own.

Mild redness is normal in the first days. If the redness spreads and warmth and pain increase, see a doctor.

Spreading redness, noticeable warmth, throbbing pain, smelly dark yellow-green discharge and fever.

Don't remove it yourself; the hole can close and trap the infection. Consult a doctor and your piercer first.

Usually a small swelling caused by irritation. It goes away once the cause (pressure, a long bar, movement) is removed.

Scar tissue that grows beyond the edges of the wound. A dermatologist makes the diagnosis.

Don't try to remove it yourself; go to your piercer or a doctor right away.

Stop pulling, stop the bleeding by pressing with a clean cloth, and go to the emergency room if it's serious.

Switch to nickel-free materials such as titanium or niobium and consult a dermatologist.

Implant-grade titanium (ASTM F136), implant steel (F138), niobium (B392) and nickel-free solid 14k gold or higher.

No. Plating wears off and the base metal touches the skin; solid gold is preferred.

Not recommended. It oxidizes and its alloy may contain nickel.

Implant-grade titanium is nickel-free.

A labret has a flat back disc; a barbell is a bar with a ball at each end.

Usually not recommended; hoops move around. The first piece is a straight bar.

It is the unit for jewelry thickness. 18g = 1.0 mm, 16g = 1.2 mm, 14g = 1.6 mm.

With internal threading the bar is smooth; with external threading the threads are on the outside and can scrape the tissue. Fresh piercings get internally threaded or push-pin jewelry.

A thread-free system where the end sits in the bar with a pin.

Anodizing is not paint but a surface oxide layer; it lasts as long as it isn't damaged by abrasive products.

Orders are usually shipped within 1–3 business days.

The shipping fee and any free shipping campaign are shown on the cart page.

For hygiene reasons, piercing jewelry that has been worn or whose packaging has been opened cannot be returned. Faulty or defective items are exchanged. Exact terms are on the returns policy page.

Unopened items can be exchanged within the stated period. Check the correct size in our size guide.

Yes. Gift cards are valid both for jewelry in the shop and for piercing appointments.

We accept credit and debit cards. Details are on the checkout page.

Sterile, single-use needles and gloves are used; reusable tools are sterilized in an autoclave.

No. We only use sterile, single-use needles.

A parent's or guardian's ID and written consent are required; age limits are on the prices page.

Yes. During initial healing we'd like to see you again to check the length of your jewelry.

We use jewelry made from implant-grade materials with stated standards.